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Session 3

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Slide 1: Slide
Hair and beautyUpper Secondary (Key Stage 4)BTEC

This lesson contains 14 slides, with interactive quizzes, text slides and 1 video.

Items in this lesson

Slide 1 - Slide

Slide 2 - Slide

Session objectives


By the end of the session learners will be able to...
  • Recall key information on communication from last weeks session
  • Explain why personal hygiene is important
  • Describe how the personal hygiene of a stylist or therapist makes a client feel

Slide 3 - Slide

What are the 2 ways of cummunicating?
A
Verbal
B
Written
C
Body language
D
Non-verbal

Slide 4 - Quiz

Why are open questions the best technique to use during consultations?

A
They require more than a yes or no answer, meaning more information can be found out
B
They only require a yes or no answer, meaning you can complete your consultation quicker
C
They make the stylist or therapist appear professional
D
They allow your client to ask questions

Slide 5 - Quiz

What is more important, WHAT you say or HOW you say it?
A
What you say
B
How you say it

Slide 6 - Quiz

What's more important, verbal or non verbal communication?
Verbal
Non Verbal
Both equally as important

Slide 7 - Poll

What is personal hygiene?

Slide 8 - Mind map

Why is personal hygiene important?

Slide 9 - Open question

Slide 10 - Video

Personal hygiene includes...
  • Showering daily
  • Brushing your teeth
  • Fresh underwear everyday
  • Clean clothes
  • Deodorant
  • Fresh breathe 

Slide 11 - Slide

How would poor personal hygiene make a client feel?

Slide 12 - Open question

Impact of poor hygiene...
Clients will not want you to carry out a service or treatment 
Possible cross contamination to clients
Salon you work in could end up with a bad reputation
Clients will not recommend you to their friends or family

Slide 13 - Slide

Task B assignment
SUBMISSION DATE: Sunday 29th October (23.59)

REMEMBER: Late submissions only achieve a pass

Slide 14 - Slide